Until Red
Support

How can
we help?

Email support@untilred.com. Every message is read by the person who makes the app.

Getting started

The red screen didn’t appear

Check that Screen Time is allowed (the app’s Settings shows its status) and that your apps are listed under Apps on the Home screen. iOS can take a minute to apply a change.

Can I get more time?

When your rules allow it, you can take two more minutes, once. Strict Mode (Pro) holds key rule changes from halfway through your daily allowance. Pro also includes a once-a-day, 15-minute emergency pass, including during Strict Mode.

When does it reset?

At midnight. Each day starts back at black.

Purchases

Restore a purchase from the app: Settings → Restore purchase. Cancel a subscription in iPhone Settings → your name → Subscriptions → Until Red. Refunds are handled by Apple at reportaproblem.apple.com.

Delete your data

In the app: Settings → Delete all data. Nothing is stored anywhere else.